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Lee E. Meadows, PhD.
Professor of Management –
Authored: Silent Conspiracy &
Silent Suspicion
I had the good fortune of being selected to be part of a
panel discussion at a local conference. The audience consisted of managers who
represented the full spectrum of experiences and education. During the question
and answer session, a participant asked “What do you believe to be the reasons
why organizations work so hard at suppressing the creativity of its employees?”
Naturally, I assumed I’d have a few minutes to think about my answer until the
moderator asked if I would be the first to respond. Sensing a sigh of relief by
my fellow panel members, I readjusted the microphone and gave a response.
In actuality, it wasn’t the first time I’d heard this kind
of question and I recalled the frustration of the person who only wanted his
idea for a product to be heard and considered by his boss. He’d heard the
usual, ‘No’ or ‘Not feasible’ and could not understand why his idea didn’t
receive the proper support. Needless to say, he turned that frustration into
action that took place out side of the organization and since that time has not
brought forth a real creative idea that can be implemented in his place of
employment. He decided to coast and work just enough to keep the waters from
becoming turbulent.
Creativity and organizational priorities represent a
delicate balancing act for managers trying to meet the day-to-day demands that
come with needing to achieve goals. Ideas represent the very heart of
competitive opportunities and profit growth. We all have good ideas about
different things at interesting times in an organization’s cycle. However, it
doesn’t mean that the organization can divert resources to support every idea
that gets thrown over the cubicle. So, what remains are a lot of ideas, from a
number of well-meaning employees, that become bottle-necked, leaving both the
organization and its employees frustrated by each other’s seemingly narrow
perspective. There are a few techniques that might help to break up that
bottle-neck.
The
statement ‘NO’, in most organizations usually means, ‘Not now’: Organizations
love ideas that make a profit difference and will usually gravitate toward them
when reminded of how much it’s costing them to not implement the idea. Do the
specs, break it down financially and show its potential profit gains. Set up a
bi-weekly meeting with your boss and during the course of that meeting make
sure you, politely, bring up the idea…again.
Ideas are the foundation of individual creativity and an
essential ingredient in the success of any company that has been around for
more than three years. The greatest wish of any employee is to have their idea
heard, and the greatest wish of any company is to have an idea that works.
Sounds like the beginning of a great conversation.